https://ad1tya-tech.pages.dev/tags/supplyshaping/ Recent content in Supplyshaping on My New Hugo Project Hugo en-us Mon, 01 Dec 2025 00:00:00 +0000 https://ad1tya-tech.pages.dev/posts/2025/12/2025-12-01-the-rain-fee-paradox-why-firing-customers-is-necessary-to-save-the-product/ Mon, 01 Dec 2025 00:00:00 +0000 https://ad1tya-tech.pages.dev/posts/2025/12/2025-12-01-the-rain-fee-paradox-why-firing-customers-is-necessary-to-save-the-product/ <h1 id="the-user-anger">The User Anger</h1> <p>It is 8 PM. It is pouring rain. You are hungry. You open your food delivery app, and there it is: A text banner saying <em>&ldquo;Service is impacted due to rain&rdquo;</em> and a surge fee of ₹50 added to your cart.</p> <p>You feel annoyed. You think, &ldquo;These platforms are ruthless. They see us stuck at home and decide to price gouge.&rdquo;</p> <p>But let’s flip the table and look at this from the Product Manager’s dashboard.</p>