The Jam Experiment: Why Offering Less Options Drives More Revenue

The Paralysis of Abundance We live in a world of abundance. Walk down the cereal aisle, and you face 50 options. Open Netflix, and you have 5,000 movies. Logic suggests that more options increase the likelihood of finding the “perfect fit.” Psychology proves the opposite: More options increase anxiety. Barry Schwartz, author of The Paradox of Choice, argues that as options increase, two things happen: Analysis Paralysis: It becomes harder to choose. ...

January 4, 2026

The Gym Membership Paradox: Why "Breakage" is a Valid Business Model

The Observation January is here. You walk into a premium gym. The sales guy pitches you: Monthly Plan: ₹3,500/month (Total ₹42k/year). Annual Plan: ₹12,000/year (Effective ₹1,000/month). It’s a no-brainer. You buy the annual plan. You feel smart. But the gym owner is smarter. By March, you stop going. You have effectively paid ₹12,000 for 2 months of usage (₹6,000/month). The gym wins. The “Breakage” Revenue Model In the payments and gift card industry, “Breakage” refers to the revenue gained from services that are paid for but never used. ...

December 3, 2025