https://ad1tya-tech.pages.dev/tags/criticalthinking/ Recent content in Criticalthinking on My New Hugo Project Hugo en-us Mon, 29 Dec 2025 00:00:00 +0000 https://ad1tya-tech.pages.dev/posts/2025/12/2025-12-29-the-hole-in-your-data-how-survivorship-bias-is-killing-your-growth/ Mon, 29 Dec 2025 00:00:00 +0000 https://ad1tya-tech.pages.dev/posts/2025/12/2025-12-29-the-hole-in-your-data-how-survivorship-bias-is-killing-your-growth/ <h1 id="the-missing-data">The Missing Data</h1> <p>The story of Abraham Wald and the WW2 bombers is the perfect metaphor for modern Product Management. The Generals made a logical error: They assumed the data they <em>had</em> was the <em>entire</em> data. They forgot about the data they <em>didn&rsquo;t</em> have: The planes lying at the bottom of the ocean.</p> <p>In SaaS, your &ldquo;Ocean&rdquo; is your Churn Rate.</p> <h1 id="the-power-user-trap">The &ldquo;Power User&rdquo; Trap</h1> <p>We love our Power Users. They answer our surveys. They join our beta programs. They rave about us on Twitter. So, we build features for them.</p>